Frequently Asked Questions

Question	Who do I contact if I have any questions?
Answer	If you have any additional queries, please email Helen Aston at helen.aston@hilton.com.

Question	How do I pay for my conference fee?
Answer	This will be billed to your hotel via affiliated prior to attending the conference. There will be a charge of £2250 per attendee. Excludes accommodation, travel, any extras and incidentals that you will settle on departure.

Question

How do I pay for my conference fee?

Answer

This will be billed to your hotel via affiliated prior to attending the conference.

There will be a charge of £2250 per attendee.

Excludes accommodation, travel, any extras and incidentals that you will settle on departure.

Question	How do I make my hotel reservation?
Answer	The POG will be sent out in the new year with the registration form.

Question	Do I need to get a Visa?
Answer	Visitors must meet Amsterdam entry requirements to travel to the country. Amsterdam is a member of the EU, so most visitors do not require a Visa, just a valid Passport or ID card. Passports must be valid for at least 3 months after the date you plan to leave. Visit the Government of the Netherlands website for further information. For a supporting letter for your visa, please contact Laura.wildenburg@hilton.com.

Question

Do I need to get a Visa?

Answer

Visitors must meet Amsterdam entry requirements to travel to the country. Amsterdam is a member of the EU, so most visitors do not require a Visa, just a valid Passport or ID card. Passports must be valid for at least 3 months after the date you plan to leave. Visit the Government of the Netherlands website for further information.

For a supporting letter for your visa, please contact Laura.wildenburg@hilton.com.

Question	How do I book additional accommodation?
Answer	If you wish to book further accommodation at the Hilton Amsterdam Schiphol outside of the conference dates, please book via Hilton.com (business) or Go Hilton (for personal travel). If for any reason you cannot attend the conference once you have registered. Please inform Helen Aston at helen.aston@hilton.com. Accommodation is as per cancellation charges as above. The delegate fee is non-refundable.

Question

How do I book additional accommodation?

Answer

If you wish to book further accommodation at the Hilton Amsterdam Schiphol outside of the conference dates, please book via Hilton.com (business) or Go Hilton (for personal travel). If for any reason you cannot attend the conference once you have registered. Please inform Helen Aston at helen.aston@hilton.com. Accommodation is as per cancellation charges as above. The delegate fee is non-refundable.

Question	What happens if I need to cancel my attendance at the conference?
Answer	Accommodation will be charged as per cancellation policy; delegate fee is non-refundable.

Question	What is the Currency?
Answer	The official currency used in Amsterdam is the Euro.

Question	Who should I advise of any special dietary requirements?
Answer	Please mention this when you register so that we can capture all information. If you have forgotten to mention this when registering, please contact helen.aston@hilton.com.

Question	Who do I contact if I require special assistance?
Answer	Please contact helen.aston@hilton.com.

Question	What is the Dress Code?
Answer	We want you to be comfortable and have fun therefore the Dress code is smart casual – smart jeans & trainers are acceptable. Ensure you pack for the weather as Amsterdam is mild during May. There will also be an awards gala dinner night which will be themed – dressing up advice to be announced!